Publicación: Business performance, social networks, and workforce mental health in post-COVID-19 Barranquilla, Colombia
dc.contributor.author | Sanmartin-Mendoza, Paul | |
dc.contributor.author | Palacio Mier, Camilo Andres | |
dc.contributor.author | Coronel, Brian | |
dc.contributor.author | Villegas Sanchez, Luis Andres | |
dc.contributor.author | Ahumada-Tello, Eduardo | |
dc.contributor.author | Viloria Núñez, Cesar Augusto | |
dc.date.accessioned | 2025-08-19T21:29:03Z | |
dc.date.issued | 2025-05-30 | |
dc.description | Contiene gráficos | |
dc.description.abstract | —In the contemporary global business environment, the interaction between business performance and various social, technological, and health factors has intensified markedly. This study explores how mental health, specifically depression and anxiety, along with the socioeconomic impact of the COVID19 pandemic and the increasing use of social networks, influence business performance. The research is conducted in the metropolitan area of Barranquilla, Colombia, where Twitter data from 2020 was analyzed to assess sentiment trends related to workplace well-being. The findings suggest that mental health conditions and social network usage play a crucial role in shaping organizational resilience in a post-pandemic business landscape. The results highlight that while social networks can enhance communication and market reach, they also reflect significant emotional distress among the workforce. These insights contribute to a better understanding of how companies in Barranquilla adapted to pandemic-induced disruptions and emphasize the need for organizations to implement strategies that support employee mental health while leveraging digital tools for business sustainability | |
dc.format.extent | 11 páginas | |
dc.format.mimetype | application/pdf | |
dc.identifier.citation | P. Sanmartin-Mendoza, C. Palacio, B. Coronel, L. Villegas, E. Ahumada-Tello and C. Viloria-Nunez, "Business Performance, Social Networks, and Workforce Mental Health in Post-COVID-19 Barranquilla, Colombia," in IEEE Engineering Management Review, doi: 10.1109/EMR.2025.3575426. | |
dc.identifier.doi | 10.1109/EMR.2025.3575426. | |
dc.identifier.uri | https://hdl.handle.net/20.500.12585/14176 | |
dc.publisher | IEEE Engineering Management Review | |
dc.publisher.place | Colombia | |
dc.relation.references | D. Chakraborty and W. Biswas, ”Articulating the value of human resource planning (HRP) activities in augmenting organizational performance toward a sustained competitive firm,” Journal of Asia Business Studies, vol. 14, no. 1, pp. 62-90, 2020. | |
dc.relation.references | M. I. Nasution, M. Fahmi, and M. A. Prayogi, ”The quality of small and medium enterprises performance using the structural equation model-part least square (SEM-PLS),” in Journal of Physics: Conference Series, vol. 1477, no. 5, p. 052052, IOP Publishing, Mar. 2020. | |
dc.relation.references | L. Shaulska et al., ”Strategic enterprise competitiveness management under global challenges,” Academy of Strategic Management Journal, vol. 20, no. 4, pp. 1-7, 2021 | |
dc.relation.references | G. Ni et al., ”Influence mechanism of organizational flexibility on enterprise competitiveness: The mediating role of organizational innovation,” Sustainability, vol. 13, no. 1, p. 176, 2020. | |
dc.relation.references | R. S. Kaplan y D. P. Norton, The Balanced Scorecard: Translating strategy into action, Harvard Business Review Press, 2019 | |
dc.relation.references | J. Barney, ”Resource-Based View: An updated approach,” Journal of Management, vol. 46, no. 5, pp. 1205-1225, 2020 | |
dc.relation.references | D. M. Rousseau, ”Evidence-Based Management: Foundations, development, and impact on organizational performance,” Academy of Management Annals, vol. 15, no. 3, pp. 741-777, 2021. | |
dc.relation.references | A. Grant, ”The Motivation and Well-being model: A pathway to enhancing organizational performance,” Organizational Psychology Review, vol. 11, no. 1, pp. 34-55, 2022. | |
dc.relation.references | R. Dicarlo and A. M. Ni ´ no, ”Use dashboards to support decision ˜ making in operations management,” in 2023 IEEE Colombian Caribbean Conference (C3), Barranquilla, Colombia, 2023, pp. 1-4. | |
dc.relation.references | Y. -r. Wang and Z. Yang, ”Empirical study on job stressors of enterprise employees,” in 2012 International Conference on Management Science & Engineering 19th Annual Conference Proceedings, Dallas, TX, USA, 2012, pp. 1259-1263 | |
dc.relation.references | N. Moukaddam and A. Shah, ”Psychiatrists beware! The impact of COVID-19 and pandemics on mental health,” Psychiatric Times, vol. 37, no. 3, 2020. | |
dc.relation.references | K. Saha et al., ”Psychosocial effects of the COVID-19 pandemic: largescale quasi-experimental study on social media,” Journal of medical internet research, vol. 22, no. 11, p. e22600, 2020. | |
dc.relation.references | D. Messner and J. Meyer-Stamer, ”Systemic competitiveness: Lessons from Latin America and beyond – perspectives for Eastern Europe,” European Journal of Development Research, vol. 6, no. 1, pp. 89–107, 1994. | |
dc.relation.references | B. Grechanyk et al., ”Innovative development of national economies,” in Innovative development of national economies, 2022. | |
dc.relation.references | K. Esser et al., ”Competitividad sistemica: Nuevo desaf ´ ´ıo para las empresas y la pol´ıtica,” 1996, pp. 39–52. | |
dc.relation.references | H. Savall, V. Zardet, and A. Savall, ”New Trends in Organizational Challenges and Need for Change: The ISEOR Research Programs,” Organization Development Journal, vol. 36, no. 4, pp. 41–54, 2018 | |
dc.relation.references | U. P. Singh, ”Decision making and predictive analysis for real time data,” in Advances in Data Science and Analytics: Concepts and Paradigms | |
dc.relation.references | E. Ahumada Tello and J. M. A. Perusquia Velasco, ”Business intelligence: Strategy for competitiveness development in technology-based firms,Inteligencia de negocios: Estrategia para el desarrollo de competitividad en empresas de base tecnologica,” Contadur ´ ´ıa y Administracion, ´ vol. 61, no. 1, pp. 127–158, 2016. | |
dc.relation.references | E. M. A. Qhal, ”Role of Business Intelligence and Knowledge Management in Solving Business Problems,” Tehnicki Glasnik, vol. 16, no. 3, pp. 371–378, 2022 | |
dc.relation.references | J. Smith, R. Zhang, and K. Williams, The biology of depression: From genetics to therapies. MIT Press, 2021. | |
dc.relation.references | A. L. Jones, B. Smith, and P. J. Taylor, Anxiety in socio-economic contexts: Clinical and environmental interventions. Routledge, 2022. | |
dc.relation.references | T. Treffers, P. Klarner, and Q. N. Huy, ”Emotions, time, and strategy: The effects of happiness and sadness on strategic decision-making under time constraints,” Long Range Planning, vol. 53, no. 5. | |
dc.relation.references | C. Brown and D. Perkins, Workplace wellness programs and their impact on employee productivity and mental health. Academic Press, 2023. | |
dc.relation.references | ] T. Kawada, Y. Kuratomi, and T. Kanai, ”Depressive feelings, feelings of unhappiness, and subsequent psychological wellbeing among workers,” Work, vol. 39, no. 3, pp. 315–319, 2020. | |
dc.relation.references | A. Jaiswal and C. J. Arun, ”Impact of happiness-enhancing activities and positive practices on employee well-being,” Journal of Asia Business Studies | |
dc.relation.references | W. J. McKibbin and R. Fernando, ”The Global Macroeconomic Impacts of COVID-19: Seven Scenarios,” SSRN Electronic Journal, 2020. | |
dc.relation.references | J. M. Nu´nez-S ˜ anchez, R. G ´ omez-Chac ´ on, C. Jambrino-Maldonado, and ´ J. Garc´ıa-Fernandez, ”Corporate well-being programme in COVID-19 ´ times. The Mahou San Miguel case study,” Sustainability, vol. 13, no. 11, p. 6189, 2021. | |
dc.relation.references | ] J. M. Nu´nez-S ˜ anchez, C. Jambrino-Maldonado, J. Garc ´ ´ıa-Fernandez, ´ and R. Gomez-Chac ´ on, ”Managing Employee’s Health While They Are ´ Teleworking: A Corporate Well-Being Model in Times of COVID-19,” in Sport Management in the Ibero-American World, pp. 25–41, Routledge, 2023 | |
dc.relation.references | H. Chesbrough, ”To recover faster from Covid-19, open up: Managerial implications from an open innovation perspective,” Industrial Marketing Management, vol. 88, pp. 410–413, 2020. | |
dc.relation.references | W. Kang, and Q. Wang, (2023) “The Impact of COVID-19 on Small Businesses in the US: A Longitudinal Study from a Regional Perspective”. International Regional Science Review, vol. 46, no. 3, pp. 235–264, 2023. https://doi.org/10.1177/01600176221132230 | |
dc.relation.references | B.D. Trump, and I. Linkov, (2022). “Resilience and lessons learned from COVID-19 emergency response”. Environment Systems Decisions, vol. 42, no. 3, pp. 325–327, 2022. https://doi.org/10.1007/s10669-022-09877- 9. | |
dc.relation.references | M. Ardolino, A. Bacchetti and D. Ivanov, “Analysis of the COVID-19 pandemic’s impacts on manufacturing: a systematic literature review and future research agenda”. Operations Management Research, vol.15, pp. 551–566, 2022. https://doi.org/10.1007/s12063-021-00225-9 | |
dc.relation.references | S. C. Santos, E. W. Liguori, and E. Garvey, “How digitalization reinvented entrepreneurial resilience during COVID-19”. Technological forecasting and social change, vol. 189, 122398, 2023. https://doi.org/10.1016/j.techfore.2023.122398 | |
dc.relation.references | P. Sanmart´ın-Mendoza, R. Romero Zu´niga, D. Heredia Vizca ˜ ´ıno, and V. Quintero Mendez, ”Los datos y las redes sociales: Caso Twitter,” in Datos, ´ Informacion, Tendencias: Tres miradas sobre un contexto cambiante, ´ V. Quintero et al., Eds. Barranquilla, Colombia: Ediciones Universidad Simon Bol ´ ´ıvar, 2018, pp. 55–75. | |
dc.relation.references | J. M. Twenge et al., ”Increases in Depressive Symptoms, Suicide-Related Outcomes, and Suicide Rates Among U.S. Adolescents After 2010 and Links to Increased New Media Screen Time,” Clinical Psychological Science, vol. 6, no. 1, pp. 3–17, 2018 | |
dc.relation.references | Y. Ozkent, ”Social media usage to share information in communication ¨ journals: An analysis of social media activity and article citations,” PLOS ONE, vol. 17, no. 2, p. e0263725, 2022. | |
dc.relation.references | C. Jambrino-Maldonado, D. Rando-Cueto, J. M. Nu´nez-S ˜ anchez, P. P. ´ Iglesias-Sanchez, and C. De las Heras-Pedrosa, ”Bibliometric analysis of international scientific production on the management of happiness and well-being in organizations,” Social Sciences, vol. 11, no. 7, p. 272, 2022. | |
dc.relation.references | D. Chaffey and P. Smith, Digital Marketing Excellence. Routledge, 2017. | |
dc.relation.references | B. S. Ainapure et al., ”Sentiment analysis of COVID-19 tweets using deep learning and lexicon-based approaches,” Sustainability, vol. 15, no. 3, p. 2573, 2023. | |
dc.relation.references | N. Thakur, ”Sentiment analysis and text analysis of the public discourse on Twitter about COVID-19 and MPox,” Big Data and Cognitive Computing, vol. 7, no. 2, p. 116, 2023. | |
dc.relation.references | A. D. Dubey and S. Tripathi, ”Analysing the sentiments towards work-from-home experience during COVID-19 pandemic,” Journal of Innovation Management, vol. 8, no. 1, pp. 13-19, 2020. | |
dc.relation.references | C. Zhang, M. C. Yu, and S. Marin, ”Exploring public sentiment on enforced remote work during COVID-19,” Journal of Applied Psychology, vol. 106, no. 6, p. 797, 2021. | |
dc.relation.references | R. Romero, Modelo para recoleccion y an ´ alisis de datos para relacionar ´ eventos, productos y usuarios a traves de las redes sociales. Universidad ´ Simon Bol ´ ´ıvar, 2019 | |
dc.relation.references | ] C. Brown and D. Perkins, Workplace wellness programs and their impact on employee productivity and mental health. Academic Press, 2023. | |
dc.relation.references | A. Grant, ”The Motivation and Well-being model: A pathway to enhancing organizational performance,” Organizational Psychology Review, vol. 11, no. 1, pp. 34-55, 2022. | |
dc.relation.references | N. Thakur, ”Sentiment analysis and text analysis of the public discourse on Twitter about COVID-19 and MPox,” Big Data and Cognitive Computing, vol. 7, no. 2, p. 116, 2023. | |
dc.relation.references | K. Saha et al., ”Psychosocial effects of the COVID-19 pandemic: largescale quasi-experimental study on social media,” Journal of Medical Internet Research, vol. 22, no. 11, p. e22600, 2020. | |
dc.rights.license | Atribución-NoComercial-SinDerivadas 4.0 Internacional (CC BY-NC-ND 4.0) | |
dc.rights.uri | https://creativecommons.org/licenses/by-nc-nd/4.0/ | |
dc.subject.lemb | Business performance -- Social aspects | |
dc.subject.lemb | Mental health -- Economic aspects | |
dc.subject.lemb | Covid-19 Pandemic -- Economic aspects | |
dc.subject.lemb | Covid-19 Pandemic -- Social aspects | |
dc.subject.lemb | Social networks -- Economic aspects | |
dc.subject.lemb | OrganizationEmployees -- Mental healthal resilience | |
dc.subject.lemb | Work environment -- Social aspects | |
dc.subject.lemb | Business enterprises -- Technological innovations | |
dc.subject.ocde | 2. Ingeniería y Tecnología::2B. Ingenierías Eléctrica, Electrónica e Informática::2B04. Ingeniería de sistemas y comunicaciones | |
dc.subject.ods | ODS 8: Trabajo decente y crecimiento económico. Promover el crecimiento económico sostenido, inclusivo y sostenible, el empleo pleno y productivo y el trabajo decente para todos | |
dc.subject.proposal | COVID-19 | |
dc.subject.proposal | Mental health | |
dc.subject.proposal | Social media | |
dc.subject.proposal | Sentiment Analysis | |
dc.title | Business performance, social networks, and workforce mental health in post-COVID-19 Barranquilla, Colombia | |
dc.type | Artículo de revista | |
dc.type.coar | http://purl.org/coar/resource_type/c_18cf | |
dc.type.coarversion | http://purl.org/coar/version/c_970fb48d4fbd8a85 | |
dc.type.content | Text | |
dc.type.driver | info:eu-repo/semantics/article | |
dc.type.redcol | http://purl.org/redcol/resource_type/ART | |
dc.type.version | info:eu-repo/semantics/publishedVersion | |
dspace.entity.type | Publication | |
relation.isAuthorOfPublication | a51ded20-74c6-46c2-8a78-c8de0b562e1e | |
relation.isAuthorOfPublication | d6e85b3f-aebe-404e-bbb7-ad58cc62c32b | |
relation.isAuthorOfPublication | ce629621-bcaa-4682-9e51-53c1edb00af2 | |
relation.isAuthorOfPublication | 3ccdc24d-ea8b-4db5-96df-6cc9c88ed651 | |
relation.isAuthorOfPublication | 60daf865-2a34-434f-b5b8-a43b466a92f4 | |
relation.isAuthorOfPublication | ef7ccd85-aebf-4b7b-abb0-662939e5bd77 | |
relation.isAuthorOfPublication.latestForDiscovery | a51ded20-74c6-46c2-8a78-c8de0b562e1e |
Archivos
Bloque original
1 - 1 de 1
Cargando...
- Nombre:
- Business_Performance_Social_Networks_and_Workforce_Mental_Health_in_Post-COVID-19_Barranquilla_Colombia (1).pdf
- Tamaño:
- 954.44 KB
- Formato:
- Adobe Portable Document Format
Bloque de licencias
1 - 1 de 1
Cargando...
- Nombre:
- license.txt
- Tamaño:
- 14.49 KB
- Formato:
- Item-specific license agreed upon to submission
- Descripción: