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Design of an integrated quality management system for Colombian higher education academic programs

dc.contributor.authorFontalvo, Tomás J.
dc.contributor.authorDelahoz-Dominguez, Enrique J.
dc.contributor.authorMorelos, José
dc.date.accessioned2023-07-21T16:21:31Z
dc.date.available2023-07-21T16:21:31Z
dc.date.issued2021
dc.date.submitted2023
dc.identifier.citationFontalvo, Tomás J., Delahoz-Dominguez, Enrique J., & Morelos, José. (2021). Design of an integrated quality management system for Colombian higher education academic programs. Formación universitaria, 14(1), 45-52. https://dx.doi.org/10.4067/S0718-50062021000100045spa
dc.identifier.urihttps://hdl.handle.net/20.500.12585/12325
dc.description.abstractIn this research study an integrated quality management system is proposed for academic programs in Colombian higher education by considering the Colombian legal requirements and high quality accreditation guidelines, and the ISO 9001 standard. Concepts associated with high quality assurance, quality management, and excellence models in higher education were used as theoretical frameworks. There were three standards used: the Colombia decree 1330 of 2019, the ISO 9001 standard, and the Colombian Agreement 1 of 2020, which establishes the accreditation factors for higher education in Colombia. The results compared their characteristics and requirements. This allowed defining common processes and factors that guarantee the basic structure of an integrated quality management system while generating value for education programs. It is concluded that the ISO 9001 standard provides process management, innovation, and knowledge management. © 2021. All Rights Reserved.spa
dc.format.extent8 páginas
dc.format.mimetypeapplication/pdfspa
dc.language.isospaspa
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/4.0/*
dc.sourceFormacion Universitariaspa
dc.titleDesign of an integrated quality management system for Colombian higher education academic programsspa
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dc.type.driverinfo:eu-repo/semantics/articlespa
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dc.identifier.doi10.4067/S0718-50062021000100045
dc.subject.keywordsDecision Making Units;spa
dc.subject.keywordsData Envelopment Analysis;spa
dc.subject.keywordsDEA Modelspa
dc.rights.accessrightsinfo:eu-repo/semantics/openAccessspa
dc.rights.ccAttribution-NonCommercial-NoDerivatives 4.0 Internacional*
dc.identifier.instnameUniversidad Tecnológica de Bolívarspa
dc.identifier.reponameRepositorio Universidad Tecnológica de Bolívarspa
dc.publisher.placeCartagena de Indiasspa
dc.subject.armarcLEMB
dc.type.spahttp://purl.org/coar/resource_type/c_6501spa
oaire.resourcetypehttp://purl.org/coar/resource_type/c_6501spa


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Universidad Tecnológica de Bolívar - 2017 Institución de Educación Superior sujeta a inspección y vigilancia por el Ministerio de Educación Nacional. Resolución No 961 del 26 de octubre de 1970 a través de la cual la Gobernación de Bolívar otorga la Personería Jurídica a la Universidad Tecnológica de Bolívar.