Information and Communication Technologies (ICT) in the processes of distribution and use of knowledge in Higher Education Institutions (HEIs)

Abstract

This research aims to relate Information and Communication Technologies (ICT) in the processes of distribution and use of knowledge in Higher Education Institutions (HEI). The methodology used was based on the quantitative approach, descriptive scope, and non-experimental cross-sectional design, the sample was non-probabilistic, convenience sampling. We used the survey as a technique for data collection, through a questionnaire with Likert and ordinal scales applied to the directors and vice-rectors of research in the research departments. The methodology developed allowed us to show that the profiles of the universities to carry out knowledge management focus on two components: distribution and use of knowledge. © 2021 Elsevier B.V.. All rights reserved.