Listar por tema "Process Monitoring;"
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A method for evaluating the quality service of a user unit in a water service company in Colombia
(Cartagena de Indias, 2020)This research study proposes a method to evaluate the quality of service of a user service unit in a water service company in Colombia. Based on the theoretical foundation associated with the quality of service and the Six ... -
A Six Sigma approach to measure service quality in key dependencies of a government ministry
(Cartagena de Indias, 2021)This research proposes a method for measuring the quality of service to citizens about Complaints, Claims, and Suggestions addressed to the dependencies of a Government Ministry. The proposed method is applied using the ... -
Evaluation of Educational Quality Under a Six Sigma Approach to Engineering Degrees in Colombia
(Cartagena de Indias, 2022)In this research, a methodology is developed to measure the quality of the Colombian educational system by analyzing universities and their academic programs. For the above, a Six Sigma approach is used as a tool for ...
Universidad Tecnológica de Bolívar - 2017 Institución de Educación Superior sujeta a inspección y vigilancia por el Ministerio de Educación Nacional. Resolución No 961 del 26 de octubre de 1970 a través de la cual la Gobernación de Bolívar otorga la Personería Jurídica a la Universidad Tecnológica de Bolívar.